United will review the documentation, and only after we determine that it meets our requirements and that an exemption would be in accordance with CDC/DOT/TSA standards, will the customer be notified that they need to provide proof of a negative COVID-19 PCR test result.There is no guarantee that a customerвЂ™s exemption will be granted in time. If the ticket was purchased less than 7 days before travel, then the form must be submitted as soon as possible. Every customer seeking an exemption must submit a mask exemption request form, a portion of which must be completed by their treating medical provider regarding their disability or medical condition, a minimum of 7 days prior to scheduled departure.Documents should be submitted to Travel must be confirmed prior to requesting an exemption. Please review the below steps to be considered for an exemption.

United has implemented a multi-step approach for customers who have a disability or medical condition that prevents them from being able to wear a face covering/mask. What will my experience be like if IвЂ™m flying on a partner airline?.Additional local restrictions may apply.ДЎSee CDC.gov for additional COVID-19 information.ДўChildren under 2 and those with a pre-arranged exception from United due a disability are exempt from wearing a mask.ДЈPersistent positives: if you tested positive recently more than once, this requirement does not apply if your first positive result was more than 10 days ago and less than 90 days ago. Please call 1-800-UNITED-1 (1-80) or your local Customer Contact Center for your options.ДЄbout the ready-to-fly checklist: As part of our United CleanPlusв„ commitment and in partnership with Cleveland Clinic and Clorox, this checklist follows guidelines from the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) and are subject to change. If anyone does not meet these criteria, please reschedule your trip. You have completed your quarantine after your last exposure to COVID-19 or you met the CDC criteria to forego quarantine because you have been fully vaccinated and have no symptoms.You have reviewed CDC guidelines 1 on the symptoms of COVID-19 and have not experienced any in the last 14 days.You have not tested positive for COVID-19 in the last 10 days 3 and are not awaiting the results of a COVID-19 test.United will refuse transport to any traveler not compliant with these requirements.You must wear masks in between bites and sips if you are eating or drinking.Vented masks and bandanas are not permitted. You must properly wear an acceptable 1 mask at all times in the airport and on board.These requirements apply to all travelers, including those who have received a COVID-19 vaccine: The вЂњReady-to-fly checklistвЂќ requires that you acknowledge you donвЂ™t have symptoms for COVID-19 and agree to follow our policies.

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